Category Archives: HaveIBeenPwned.com

NationalPublicData.com Hack Exposes a Nation’s Data

A great many readers this month reported receiving alerts that their Social Security Number, name, address and other personal information were exposed in a breach at a little-known but aptly-named consumer data broker called NationalPublicData.com. This post examines what we know about a breach that has exposed hundreds of millions of consumer records. We’ll also take a closer look at the data broker that got hacked — a background check company founded by an actor and retired sheriff’s deputy from Florida.

On July 21, 2024, denizens of the cybercrime community Breachforums released more than 4 terabytes of data they claimed was stolen from nationalpublicdata.com, a Florida-based company that collects data on consumers and processes background checks.

The breach tracking service HaveIBeenPwned.com and the cybercrime-focused Twitter account vx-underground both concluded the leak is the same information first put up for sale in April 2024 by a prolific cybercriminal who goes by the name “USDoD.”

On April 7, USDoD posted a sales thread on Breachforums for four terabytes of data — 2.9 billion rows of records — they claimed was taken from nationalpublicdata.com. The snippets of stolen data that USDoD offered as teasers showed rows of names, addresses, phone numbers, and Social Security Numbers (SSNs). Their asking price? $3.5 million.

Many media outlets mistakenly reported that the National Public data breach affects 2.9 billion people (that figure actually refers to the number of rows in the leaked data sets). HaveIBeenOwned.com’s Troy Hunt analyzed the leaked data and found it is a somewhat disparate collection of consumer and business records, including the real names, addresses, phone numbers and SSNs of millions of Americans (both living and deceased), and 70 million rows from a database of U.S. criminal records.

Hunt said he found 137 million unique email addresses in the leaked data, but stressed that there were no email addresses in the files containing SSN records.

“If you find yourself in this data breach via HaveIBeenPwned.com, there’s no evidence your SSN was leaked, and if you’re in the same boat as me, the data next to your record may not even be correct.”

Nationalpublicdata.com publicly acknowledged a breach in a statement on Aug. 12, saying “there appears to have been a data security incident that may have involved some of your personal information. The incident appears to have involved a third-party bad actor that was trying to hack into data in late December 2023, with potential leaks of certain data in April 2024 and summer 2024.”

The company said the information “suspected of being breached” contained name, email address, phone number, social security number, and mailing address(es).

“We cooperated with law enforcement and governmental investigators and conducted a review of the potentially affected records and will try to notify you if there are further significant developments applicable to you,” the statement continues. “We have also implemented additional security measures in efforts to prevent the reoccurrence of such a breach and to protect our systems.”

Hunt’s analysis didn’t say how many unique SSNs were included in the leaked data. But according to researchers at Atlas Data Privacy Corp., there are 272 million unique SSNs in the entire records set.

Atlas found most records have a name, SSN, and home address, and that approximately 26 percent of those records included a phone number. Atlas said they verified 5,000 addresses and phone numbers, and found the records pertain to people born before Jan. 1, 2002 (with very few exceptions).

If there is a tiny silver lining to the breach it is this: Atlas discovered that a great many of the records related to people who are now almost certainly deceased. They found the average age of the consumer in these records is 70, and fully two million records are related to people whose date of birth would make them more than 120 years old today.

TWISTED HISTORY

Where did National Public Data get its consumer data? The company’s website doesn’t say, but it is operated by an entity in Coral Springs, Fla. called Jerico Pictures Inc. The website for Jerico Pictures is not currently responding. However, cached versions of it at archive.org show it is a film studio with offices in Los Angeles and South Florida.

The Florida Secretary of State says Jerico Pictures is owned by Salvatore (Sal) Verini Jr., a retired deputy with the Broward County Sheriff’s office. The Secretary of State also says Mr. Verini is or was a founder of several other Florida companies, including National Criminal Data LLC, Twisted History LLC, Shadowglade LLC and Trinity Entertainment Inc., among others.

Mr. Verini did not respond to multiple requests for comment. Cached copies of Mr. Verini’s vanity domain salvatoreverini.com recount his experience in acting (e.g. a role in the 80s detective drama B.L. Stryker with Burt Reynolds) and more recently producing dramas and documentaries for several streaming channels.

Sal Verini’s profile page at imdb.com.

Pivoting on the email address used to register that vanity domain, DomainTools.com finds several other domains whose history offers a clearer picture of the types of data sources relied upon by National Public Data.

One of those domains is recordscheck.net (formerly recordscheck.info), which advertises “instant background checks, SSN traces, employees screening and more.” Another now-defunct business tied to Mr. Verini’s email — publicrecordsunlimited.com — said it obtained consumer data from a variety of sources, including: birth, marriage and death records; voting records; professional licenses; state and federal criminal records.

The homepage for publicrecordsunlimited.com, per archive.org circa 2017.

It remains unclear how thieves originally obtained these records from National Public Data. KrebsOnSecurity sought comment from USDoD, who is perhaps best known for hacking into Infragard, an FBI program that facilitates information sharing about cyber and physical threats with vetted people in the private sector.

USDoD said they indeed sold the same data set that was leaked on Breachforums this past month, but that the person who leaked the data did not obtain it from them. USDoD said the data stolen from National Public Data had traded hands several times since it was initially stolen in December 2023.

“The database has been floating around for a while,” USDoD said. “I was not the first one to get it.”

USDoD said the person who originally stole the data from NPD was a hacker who goes by the handle SXUL. That user appears to have deleted their Telegram account several days ago, presumably in response to intense media coverage of the breach.

ANALYSIS

Data brokers like National Public Data typically get their information by scouring federal, state and local government records. Those government files include voting registries, property filings, marriage certificates, motor vehicle records, criminal records, court documents, death records, professional licenses, bankruptcy filings, and more.

Americans may believe they have the right to opt out of having these records collected and sold to anyone. But experts say these underlying sources of information — the above-mentioned “public” records — are carved out from every single state consumer privacy law. This includes California’s privacy regime, which is often held up as the national leader in state privacy regulations.

You see, here in America, virtually anyone can become a consumer data broker. And with few exceptions, there aren’t any special requirements for brokers to show that they actually care about protecting the data they collect, store, repackage and sell so freely.

In February 2023, PeopleConnect, the owners of the background search services TruthFinder and Instant Checkmate, acknowledged a breach affecting 20 million customers who paid the data brokers to run background checks. The data exposed included email addresses, hashed passwords, first and last names, and phone numbers.

In 2019, malicious hackers stole data on more than 1.5 billion people from People Data Labs, a San Francisco data broker whose people-search services linked hundreds of millions of email addresses, LinkedIn and Facebook profiles and more than 200 million valid cell phone numbers.

These data brokers are the digital equivalent of massive oil tankers wandering the coast without GPS or an anchor, because when they get hacked, the effect is very much akin to the ecological and economic fallout from a giant oil spill.

It’s an apt analogy because the dissemination of so much personal data all at once has ripple effects for months and years to come, as this information invariably feeds into a vast underground ocean of scammers who are already equipped and staffed to commit identity theft and account takeovers at scale.

It’s also apt because much like with real-life oil spills, the cleanup costs and effort from data spills — even just vast collections of technically “public” documents like the NPD corpus — can be enormous, and most of the costs associated with that fall to consumers, directly or indirectly.

WHAT SHOULD YOU DO?

Should you worry that your SSN and other personal data might be exposed in this breach? That isn’t necessary for people who’ve been following the advice here for years, which is to freeze one’s credit file at each of the major consumer reporting bureaus. Having a freeze on your files makes it much harder for identity thieves to create new accounts in your name, and it limits who can view your credit information.

The main reason I recommend the freeze is that all of the information ID thieves need to assume your identity is now broadly available from multiple sources, thanks to the multiplicity of data breaches we’ve seen involving SSN data and other key static data points about people.

But beyond that, there are numerous cybercriminal services that offer detailed background checks on consumers, including full SSNs. These services are powered by compromised accounts at data brokers that cater to private investigators and law enforcement officials, and some are now fully automated via Telegram instant message bots. Meaning, if you’re an American who hasn’t frozen their credit files and you haven’t yet experienced some form of new account fraud, the ID thieves probably just haven’t gotten around to you yet.

All Americans are also entitled to obtain a free copy of their credit report once a year from each of the three major credit bureaus, through the website annualcreditreport.com. If you haven’t done this in a while, now would be an excellent time to order your files (or just get one now, and then a report from a different bureau in 4-5 months, and so on).

Either way, review the reports and dispute any errors you may find. Identity theft and new account fraud is not a problem that gets easier to solve by letting it fester.

Mr. Verini probably didn’t respond to requests for comment because his company is now the subject of a class-action lawsuit (NB: the lawsuit also erroneously claims 3 billion people were affected). These lawsuits are practically inevitable now after a major breach, but they also have the unfortunate tendency to let regulators and lawmakers off the hook.

Almost every time there’s a major breach of SSN data, Americans are offered credit monitoring services. Most of the time, those services come from one of the three major consumer credit bureaus, the same companies that profit by compiling and selling incredibly detailed dossiers on consumers’ financial lives. The same companies that use dark patterns to trick people into paying for “credit lock” services that achieve a similar result as a freeze but still let the bureaus sell your data to their partners.

But class-actions alone will not drive us toward a national conversation about what needs to change. Americans currently have very few rights to opt out of the personal and financial surveillance, data collection and sale that is pervasive in today’s tech-based economy.

The breach at National Public Data may not be the worst data breach ever. But it does present yet another opportunity for this country’s leaders to acknowledge that the SSN has completely failed as a measure of authentication or authorization. It was never a good idea to use as an authenticator to begin with, and it is certainly no longer suitable for this purpose.

The truth is that these data brokers will continue to proliferate and thrive (and get hacked and relieved of their data) until Congress begins to realize it’s time for some consumer privacy and data protection laws that are relevant to life in the 21st century.

Mozilla Drops Onerep After CEO Admits to Running People-Search Networks

The nonprofit organization that supports the Firefox web browser said today it is winding down its new partnership with Onerep, an identity protection service recently bundled with Firefox that offers to remove users from hundreds of people-search sites. The move comes just days after a report by KrebsOnSecurity forced Onerep’s CEO to admit that he has founded dozens of people-search networks over the years.

Mozilla Monitor. Image Mozilla Monitor Plus video on Youtube.

Mozilla only began bundling Onerep in Firefox last month, when it announced the reputation service would be offered on a subscription basis as part of Mozilla Monitor Plus. Launched in 2018 under the name Firefox Monitor, Mozilla Monitor also checks data from the website Have I Been Pwned? to let users know when their email addresses or password are leaked in data breaches.

On March 14, KrebsOnSecurity published a story showing that Onerep’s Belarusian CEO and founder Dimitiri Shelest launched dozens of people-search services since 2010, including a still-active data broker called Nuwber that sells background reports on people. Onerep and Shelest did not respond to requests for comment on that story.

But on March 21, Shelest released a lengthy statement wherein he admitted to maintaining an ownership stake in Nuwber, a consumer data broker he founded in 2015 — around the same time he launched Onerep.

Shelest maintained that Nuwber has “zero cross-over or information-sharing with Onerep,” and said any other old domains that may be found and associated with his name are no longer being operated by him.

“I get it,” Shelest wrote. “My affiliation with a people search business may look odd from the outside. In truth, if I hadn’t taken that initial path with a deep dive into how people search sites work, Onerep wouldn’t have the best tech and team in the space. Still, I now appreciate that we did not make this more clear in the past and I’m aiming to do better in the future.” The full statement is available here (PDF).

Onerep CEO and founder Dimitri Shelest.

In a statement released today, a spokesperson for Mozilla said it was moving away from Onerep as a service provider in its Monitor Plus product.

“Though customer data was never at risk, the outside financial interests and activities of Onerep’s CEO do not align with our values,” Mozilla wrote. “We’re working now to solidify a transition plan that will provide customers with a seamless experience and will continue to put their interests first.”

KrebsOnSecurity also reported that Shelest’s email address was used circa 2010 by an affiliate of Spamit, a Russian-language organization that paid people to aggressively promote websites hawking male enhancement drugs and generic pharmaceuticals. As noted in the March 14 story, this connection was confirmed by research from multiple graduate students at my alma mater George Mason University.

Shelest denied ever being associated with Spamit. “Between 2010 and 2014, we put up some web pages and optimize them — a widely used SEO practice — and then ran AdSense banners on them,” Shelest said, presumably referring to the dozens of people-search domains KrebsOnSecurity found were connected to his email addresses (dmitrcox@gmail.com and dmitrcox2@gmail.com). “As we progressed and learned more, we saw that a lot of the inquiries coming in were for people.”

Shelest also acknowledged that Onerep pays to run ads on “on a handful of data broker sites in very specific circumstances.”

“Our ad is served once someone has manually completed an opt-out form on their own,” Shelest wrote. “The goal is to let them know that if they were exposed on that site, there may be others, and bring awareness to there being a more automated opt-out option, such as Onerep.”

Reached via Twitter/X, HaveIBeenPwned founder Troy Hunt said he knew Mozilla was considering a partnership with Onerep, but that he was previously unaware of the Onerep CEO’s many conflicts of interest.

“I knew Mozilla had this in the works and we’d casually discussed it when talking about Firefox monitor,” Hunt told KrebsOnSecurity. “The point I made to them was the same as I’ve made to various companies wanting to put data broker removal ads on HIBP: removing your data from legally operating services has minimal impact, and you can’t remove it from the outright illegal ones who are doing the genuine damage.”

Playing both sides — creating and spreading the same digital disease that your medicine is designed to treat — may be highly unethical and wrong. But in the United States it’s not against the law. Nor is collecting and selling data on Americans. Privacy experts say the problem is that data brokers, people-search services like Nuwber and Onerep, and online reputation management firms exist because virtually all U.S. states exempt so-called “public” or “government” records from consumer privacy laws.

Those include voting registries, property filings, marriage certificates, motor vehicle records, criminal records, court documents, death records, professional licenses, and bankruptcy filings. Data brokers also can enrich consumer records with additional information, by adding social media data and known associates.

The March 14 story on Onerep was the second in a series of three investigative reports published here this month that examined the data broker and people-search industries, and highlighted the need for more congressional oversight — if not regulation — on consumer data protection and privacy.

On March 8, KrebsOnSecurity published A Close Up Look at the Consumer Data Broker Radaris, which showed that the co-founders of Radaris operate multiple Russian-language dating services and affiliate programs. It also appears many of their businesses have ties to a California marketing firm that works with a Russian state-run media conglomerate currently sanctioned by the U.S. government.

On March 20, KrebsOnSecurity published The Not-So-True People-Search Network from China, which revealed an elaborate web of phony people-search companies and executives designed to conceal the location of people-search affiliates in China who are earning money promoting U.S. based data brokers that sell personal information on Americans.

The Security Pros and Cons of Using Email Aliases

One way to tame your email inbox is to get in the habit of using unique email aliases when signing up for new accounts online. Adding a “+” character after the username portion of your email address — followed by a notation specific to the site you’re signing up at — lets you create an infinite number of unique email addresses tied to the same account. Aliases can help users detect breaches and fight spam. But not all websites allow aliases, and they can complicate account recovery. Here’s a look at the pros and cons of adopting a unique alias for each website.

What is an email alias? When you sign up at a site that requires an email address, think of a word or phrase that represents that site for you, and then add that prefaced by a “+” sign just to the left of the “@” sign in your email address. For instance, if I were signing up at example.com, I might give my email address as krebsonsecurity+example@gmail.com. Then, I simply go back to my inbox and create a corresponding folder called “Example,” along with a new filter that sends any email addressed to that alias to the Example folder.

Importantly, you don’t ever use this alias anywhere else. That way, if anyone other than example.com starts sending email to it, it is reasonable to assume that example.com either shared your address with others or that it got hacked and relieved of that information. Indeed, security-minded readers have often alerted KrebsOnSecurity about spam to specific aliases that suggested a breach at some website, and usually they were right, even if the company that got hacked didn’t realize it at the time.

Alex Holden, founder of the Milwaukee-based cybersecurity consultancy Hold Security, said many threat actors will scrub their distribution lists of any aliases because there is a perception that these users are more security- and privacy-focused than normal users, and are thus more likely to report spam to their aliased addresses.

Holden said freshly-hacked databases also are often scrubbed of aliases before being sold in the underground, meaning the hackers will simply remove the aliased portion of the email address.

“I can tell you that certain threat groups have rules on ‘+*@’ email address deletion,” Holden said. “We just got the largest credentials cache ever — 1 billion new credentials to us — and most of that data is altered, with aliases removed. Modifying credential data for some threat groups is normal. They spend time trying to understand the database structure and removing any red flags.”

Why might spamming aliases be a bad idea? According to the breach tracking site HaveIBeenPwned.com, only about .03 percent of the breached records in circulation today include an alias.

Email aliases are rare enough that seeing just a few email addresses with the same alias in a breached database can make it trivial to identify which company likely got hacked and leaked said database. That’s because the most common aliases are simply the name of the website where the signup takes place, or some abbreviation or shorthand for it.

Hence, for a given database, if there are more than a handful of email addresses that have the same alias, the chances are good that whatever company or website corresponds to that alias has been hacked.

That might explain the actions of Allekabels, a large Dutch electronics web shop that suffered a data breach in 2021. Allekabels said a former employee had stolen data on 5,000 customers, and that those customers were then informed about the data breach by Allekabels.

But Dutch publication RTL Nieuws said it obtained a copy of the Allekabels user database from a hacker who was selling information on 3.6 million customers at the time, and found that the 5,000 number cited by the retailer corresponded to the number of customers who’d signed up using an alias. In essence, RTL argued, the company had notified only those most likely to notice and complain that their aliased addresses were suddenly receiving spam.

“RTL Nieuws has called more than thirty people from the database to check the leaked data,” the publication explained. “The customers with such a unique email address have all received a message from Allekabels that their data has been leaked – according to Allekabels they all happened to be among the 5000 data that this ex-employee had stolen.”

HaveIBeenPwned’s Hunt arrived at the conclusion that aliases account for about .03 percent of registered email addresses by studying the data leaked in the 2013 breach at Adobe, which affected at least 38 million users. Allekabels’s ratio of aliased users was considerably higher than Adobe’s — .14 percent — but then again European Internet users tend to be more privacy-conscious.

While overall adoption of email aliases is still quite low, that may be changing. Apple customers who use iCloud to sign up for new accounts online automatically are prompted to use Apple’s Hide My Email feature, which creates the account using a unique email address that automatically forwards to a personal inbox.

What are the downsides to using email aliases, apart from the hassle of setting them up? The biggest downer is that many sites won’t let you use a “+” sign in your email address, even though this functionality is clearly spelled out in the email standard.

Also, if you use aliases, it helps to have a reliable mnemonic to remember the alias used for each account (this is a non-issue if you create a new folder or rule for each alias). That’s because knowing the email address for an account is generally a prerequisite for resetting the account’s password, and if you can’t remember the alias you added way back when you signed up, you may have limited options for recovering access to that account if you at some point forget your password.

What about you, Dear Reader? Do you rely on email aliases? If so, have they been useful? Did I neglect to mention any pros or cons? Feel free to sound off in the comments below.

Are You One of the 533M People Who Got Facebooked?

Ne’er-do-wells leaked personal data — including phone numbers — for some 553 million Facebook users this week. Facebook says the data was collected before 2020 when it changed things to prevent such information from being scraped from profiles. To my mind, this just reinforces the need to remove mobile phone numbers from all of your online accounts wherever feasible. Meanwhile, if you’re a Facebook product user and want to learn if your data was leaked, there are easy ways to find out.

The HaveIBeenPwned project, which collects and analyzes hundreds of database dumps containing information about billions of leaked accounts, has incorporated the data into his service. Facebook users can enter the mobile number (in international format) associated with their account and see if those digits were exposed in the new data dump (HIBP doesn’t show you any data, just gives you a yes/no on whether your data shows up).

The phone number associated with my late Facebook account (which I deleted in Jan. 2020) was not in HaveIBeenPwned, but then again Facebook claims to have more than 2.7 billion active monthly users.

It appears much of this database has been kicking around the cybercrime underground in one form or another since last summer at least. According to a Jan. 14, 2021 Twitter post from Under the Breach’s Alon Gal, the 533 million Facebook accounts database was first put up for sale back in June 2020, offering Facebook profile data from 100 countries, including name, mobile number, gender, occupation, city, country, and marital status.

Under The Breach also said back in January that someone had created a Telegram bot allowing users to query the database for a low fee, and enabling people to find the phone numbers linked to a large number of Facebook accounts.

A cybercrime forum ad from June 2020 selling a database of 533 Million Facebook users. Image: @UnderTheBreach

Many people may not consider their mobile phone number to be private information, but there is a world of misery that bad guys, stalkers and creeps can visit on your life just by knowing your mobile number. Sure they could call you and harass you that way, but more likely they will see how many of your other accounts — at major email providers and social networking sites like Facebook, Twitter, Instagram, e.g. — rely on that number for password resets.

From there, the target is primed for a SIM-swapping attack, where thieves trick or bribe employees at mobile phone stores into transferring ownership of the target’s phone number to a mobile device controlled by the attackers. From there, the bad guys can reset the password of any account to which that mobile number is tied, and of course intercept any one-time tokens sent to that number for the purposes of multi-factor authentication.

Or the attackers take advantage of some other privacy and security wrinkle in the way SMS text messages are handled. Last month, a security researcher showed how easy it was to abuse services aimed at helping celebrities manage their social media profiles to intercept SMS messages for any mobile user. That weakness has supposedly been patched for all the major wireless carriers now, but it really makes you question the ongoing sanity of relying on the Internet equivalent of postcards (SMS) to securely handle quite sensitive information.

My advice has long been to remove phone numbers from your online accounts wherever you can, and avoid selecting SMS or phone calls for second factor or one-time codes. Phone numbers were never designed to be identity documents, but that’s effectively what they’ve become. It’s time we stopped letting everyone treat them that way.

Any online accounts that you value should be secured with a unique and strong password, as well as the most robust form of multi-factor authentication available. Usually, this is a mobile app like Authy or Google Authenticator that generates a one-time code. Some sites like Twitter and Facebook now support even more robust options — such as physical security keys.

Removing your phone number may be even more important for any email accounts you may have. Sign up with any service online, and it will almost certainly require you to supply an email address. In nearly all cases, the person who is in control of that address can reset the password of any associated services or accounts– merely by requesting a password reset email.

Unfortunately, many email providers still let users reset their account passwords by having a link sent via text to the phone number on file for the account. So remove the phone number as a backup for your email account, and ensure a more robust second factor is selected for all available account recovery options.

Here’s the thing: Most online services require users to supply a mobile phone number when setting up the account, but do not require the number to remain associated with the account after it is established. I advise readers to remove their phone numbers from accounts wherever possible, and to take advantage of a mobile app to generate any one-time codes for multifactor authentication.

Why did KrebsOnSecurity delete its Facebook account early last year? Sure, it might had something to do with the incessant stream of breaches, leaks and privacy betrayals by Facebook over the years. But what really bothered me were the number of people who felt comfortable sharing extraordinarily sensitive information with me on things like Facebook Messenger, all the while expecting that I can vouch for the privacy and security of that message just by virtue of my presence on the platform.

In case readers want to get in touch for any reason, my email here is krebsonsecurity at gmail dot com, or krebsonsecurity at protonmail.com. I also respond at Krebswickr on the encrypted messaging platform Wickr.

773M Password ‘Megabreach’ is Years Old

My inbox and Twitter messages positively lit up today with people forwarding stories from Wired and other publications about a supposedly new trove of nearly 773 million unique email addresses and 21 million unique passwords that were posted to a hacking forum. A story in The Guardian breathlessly dubbed it “the largest collection ever of breached data found.” But in an interview with the apparent seller, KrebsOnSecurity learned that it is not even close to the largest gathering of stolen data, and that it is at least two to three years old.

The dump, labeled “Collection #1” and approximately 87GB in size, was first detailed earlier today by Troy Hunt, who operates the HaveIBeenPwned breach notification service. Hunt said the data cache was likely “made up of many different individual data breaches from literally thousands of different sources.”

KrebsOnSecurity sought perspective on this discovery from Alex Holden, CTO of Hold Security, a company that specializes in trawling underground spaces for intelligence about malicious actors and their stolen data dumps. Holden said the data appears to have first been posted to underground forums in October 2018, and that it is just a subset of a much larger tranche of passwords being peddled by a shadowy seller online.

Here’s a screenshot of a subset of that seller’s current offerings, which total almost 1 Terabyte of stolen and hacked passwords:

The 87GB “Collection1” archive is one of but many similar tranches of stolen passwords being sold by a particularly prolific ne’er-do-well in the underground.

As we can see above, Collection #1 offered by this seller is indeed 87GB in size. He also advertises a Telegram username where he can be reached — “Sanixer.” So, naturally, KrebsOnSecurity contacted Sanixer via Telegram to find out more about the origins of Collection #1, which he is presently selling for the bargain price of just $45.

Sanixer said Collection#1 consists of data pulled from a huge number of hacked sites, and was not exactly his “freshest” offering. Rather, he sort of steered me away from that archive, suggested that — unlike most of his other wares — Collection #1 was at least 2-3 years old. His other password packages, which he said are not all pictured in the above screen shot and total more than 4 terabytes in size, are less than a year old, Sanixer explained.

By way of explaining the provenance of Collection #1, Sanixer said it was a mix of “dumps and leaked bases,” and then he offered an interesting screen shot of his additional collections. Click on the image below and notice the open Web browser tab behind his purloined password trove (which is apparently stored at Mega.nz): Troy Hunt’s published research on this 773 million Collection #1.

Sanixer says Collection #1 was from a mix of sources. A description of those sources can be seen in the directory tree on the left side of this screenshot.

Holden said the habit of collecting large amounts of credentials and posting it online is not new at all, and that the data is far more useful for things like phishing, blackmail and other indirect attacks — as opposed to plundering inboxes. Holden added that his company had already derived 99 percent of the data in Collection #1 from other sources.

“It was popularized several years ago by Russian hackers on various Dark Web forums,” he said. “Because the data is gathered from a number of breaches, typically older data, it does not present a direct danger to the general user community. Its sheer volume is impressive, yet, by account of many hackers the data is not greatly useful.”

A core reason so many accounts get compromised is that far too many people have the nasty habit(s) of choosing poor passwords, re-using passwords and email addresses across multiple sites, and not taking advantage of multi-factor authentication options when they are available.

If this Collection #1 has you spooked, changing your password(s) certainly can’t hurt — unless of course you’re in the habit of re-using passwords. Please don’t do that. As we can see from the offering above, your password is probably worth way more to you than it is to cybercriminals (in the case of Collection #1, just .000002 cents per password).

For most of us, by far the most important passwords are those protecting our email inbox(es). That’s because in nearly all cases, the person who is in control of that email address can reset the password of any services or accounts tied to that email address – merely by requesting a password reset link via email. For more on this dynamic, please see The Value of a Hacked Email Account.

Your email account may be worth far more than you imagine.

And instead of thinking about passwords, consider using unique, lengthy passphrases — collections of words in an order you can remember — when a site allows it. In general, a long, unique passphrase takes for more effort to crack than a short, complex one. Unfortunately, many sites do not let users choose passwords or passphrases that exceed a small number of characters, or they will otherwise allow long passphrases but ignore anything entered after the character limit is reached.

If you are the type of person who likes to re-use passwords, then you definitely need to be using a password manager, which helps you pick and remember strong and unique passwords/passphrases and essentially lets you use the same strong master password/passphrase across all Web sites.

Finally, if you haven’t done so lately, mosey on over to twofactorauth.org and see if you are taking full advantage of multi-factor authentication at sites you trust with your data. The beauty of multi-factor is that even if thieves manage to guess or steal your password just because they hacked some Web site, that password will be useless to them unless they can also compromise that second factor — be it your mobile device or security key.

A Breach, or Just a Forced Password Reset?

Software giant Citrix Systems recently forced a password reset for many users of its Sharefile content collaboration service, warning it would be doing this on a regular basis in response to password-guessing attacks that target people who re-use passwords across multiple Web sites. Many Sharefile users interpreted this as a breach at Citrix and/or Sharefile, but the company maintains that’s not the case. Here’s a closer look at what happened, and some ideas about how to avoid a repeat of this scenario going forward.

The notice sent to ShareFile users looked like this:

Dozens of readers forwarded the above message to KrebsOnSecurity, saying they didn’t understand the reasoning for the mass password reset and that they suspected a breach at ShareFile.

I reached out to ShareFile and asked them point blank whether this reset effort was in response to any sort of intrusion at Citrix or ShareFile; they said no. I asked if this notice had been sent to everyone, and inquired whether ShareFile offers any form(s) of multi-factor authentication options that customers could use to supplement the security of passwords.

A Citrix spokesperson referred me to this page, which says ShareFile users have a number of options when it comes to locking down their accounts with multi-factor authentication, including a one-time code sent via SMS/text message, as well as one-time passwords generated by support authenticator mobile apps from Google and Microsoft (app-based multi-factor is the more secure option, as discussed here).

More importantly, the Citrix spokesperson said the company did not enforce a password reset on accounts that were using multi-factor authentication. To wit:

“This is not in response to a breach of Citrix products or services,” wrote spokesperson Jamie Buranich. “Citrix forced password resets with the knowledge that attacks of this nature historically come in waves. Attacker’s additional efforts adapt to the results, often tuning the volume and approach of their methods. Our objective was to minimize the risk to our customers. We did not enforce a password reset on accounts that are using more stringent authentication controls [emphasis added]. Citrix also directly integrates with common SSO solutions, which significantly reduces risk.”

The company did not respond to questions about why it decided to adopt regular password resets as a policy when doing so flies in the face of password and authentication best practices recommended the National Institute of Standards and Technology (NIST), which warns:

“Verifiers SHOULD NOT require memorized secrets to be changed arbitrarily (e.g., periodically). However, verifiers SHALL force a change if there is evidence of compromise of the authenticator.”

NIST explains its rationale for steering organizations away from regular forced password resets thusly:

“Users tend to choose weaker memorized secrets when they know that they will have to change them in the near future. When those changes do occur, they often select a secret that is similar to their old memorized secret by applying a set of common transformations such as increasing a number in the password. This practice provides a false sense of security if any of the previous secrets has been compromised since attackers can apply these same common transformations.”

“But if there is evidence that the memorized secret has been compromised, such as by a breach of the verifier’s hashed password database or observed fraudulent activity, subscribers should be required to change their memorized secrets. However, this event-based change should occur rarely, so that they are less motivated to choose a weak secret with the knowledge that it will only be used for a limited period of time.”

In short, NIST says it makes sense to force an across-the-board password reset following a breach — either of a specific user’s account or the entire password database. But doing so at regular intervals absent such evidence of compromise is likely to result in less complex and secure passwords.

Ideally, ShareFile users who received a password reset notice can avoid the next round of password resets by adopting one of the two-step authentication options mentioned above. And I hope it goes without saying, but please don’t re-use a password you used anywhere else.

However, if you are the type of person who likes to re-use passwords, then you definitely need to be using a password manager, which helps you pick and remember strong passwords/passphrases and essentially lets you use the same strong master password/passphrase across all Web sites.

Incidentally, there are several companies — such as auth0 and Okta — that make it easy to integrate with breached password databases like Troy Hunt’s HaveIBeenPwned.com to help proactively prevent users from picking passwords they have used at other sites (or at least at other sites that have been breached publicly).

Whether online merchants are willing to adopt such preemptive approaches is another matter, said Julie Conroy, research director with the Aite Group, a market analyst firm.

“With the reality that such a vast swath of username/password combinations have been compromised, this creates the potential for a ton of inline friction, something that is an anathema to merchants, and which banks work hard to stay away from as well,” Conroy said.

Update: 4:53 p.m. ET: Citrix just published its own blog post about this here.