Category Archives: Data Breaches

Fintech Giant Finastra Investigating Data Breach

The financial technology firm Finastra is investigating the alleged large-scale theft of information from its internal file transfer platform, KrebsOnSecurity has learned. Finastra, which provides software and services to 45 of the world’s top 50 banks, notified customers of the security incident after a cybercriminal began selling more than 400 gigabytes of data purportedly stolen from the company.

London-based Finastra has offices in 42 countries and reported $1.9 billion in revenues last year. The company employs more than 7,000 people and serves approximately 8,100 financial institutions around the world. A major part of Finastra’s day-to-day business involves processing huge volumes of digital files containing instructions for wire and bank transfers on behalf of its clients.

On November 8, 2024, Finastra notified financial institution customers that on Nov. 7 its security team detected suspicious activity on Finastra’s internally hosted file transfer platform. Finastra also told customers that someone had begun selling large volumes of files allegedly stolen from its systems.

“On November 8, a threat actor communicated on the dark web claiming to have data exfiltrated from this platform,” reads Finastra’s disclosure, a copy of which was shared by a source at one of the customer firms.

“There is no direct impact on customer operations, our customers’ systems, or Finastra’s ability to serve our customers currently,” the notice continued. “We have implemented an alternative secure file sharing platform to ensure continuity, and investigations are ongoing.”

But its notice to customers does indicate the intruder managed to extract or “exfiltrate” an unspecified volume of customer data.

“The threat actor did not deploy malware or tamper with any customer files within the environment,” the notice reads. “Furthermore, no files other than the exfiltrated files were viewed or accessed. We remain focused on determining the scope and nature of the data contained within the exfiltrated files.”

In a written statement in response to questions about the incident, Finastra said it has been “actively and transparently responding to our customers’ questions and keeping them informed about what we do and do not yet know about the data that was posted.” The company also shared an updated communication to its clients, which said while it was still investigating the root cause, “initial evidence points to credentials that were compromised.”

“Additionally, we have been sharing Indicators of Compromise (IOCs) and our CISO has been speaking directly with our customers’ security teams to provide updates on the investigation and our eDiscovery process,” the statement continues. Here is the rest of what they shared:

“In terms of eDiscovery, we are analyzing the data to determine what specific customers were affected, while simultaneously assessing and communicating which of our products are not dependent on the specific version of the SFTP platform that was compromised. The impacted SFTP platform is not used by all customers and is not the default platform used by Finastra or its customers to exchange data files associated with a broad suite of our products, so we are working as quickly as possible to rule out affected customers. However, as you can imagine, this is a time-intensive process because we have many large customers that leverage different Finastra products in different parts of their business. We are prioritizing accuracy and transparency in our communications.

Importantly, for any customers who are deemed to be affected, we will be reaching out and working with them directly.”

On Nov. 8, a cybercriminal using the nickname “abyss0” posted on the English-language cybercrime community BreachForums that they’d stolen files belonging to some of Finastra’s largest banking clients. The data auction did not specify a starting or “buy it now” price, but said interested buyers should reach out to them on Telegram.

abyss0’s Nov. 7 sales thread on BreachForums included many screenshots showing the file directory listings for various Finastra customers. Image: Ke-la.com.

According to screenshots collected by the cyber intelligence platform Ke-la.com, abyss0 first attempted to sell the data allegedly stolen from Finastra on October 31, but that earlier sales thread did not name the victim company. However, it did reference many of the same banks called out as Finastra customers in the Nov. 8 post on BreachForums.

The original October 31 post from abyss0, where they advertise the sale of data from several large banks that are customers of a large financial software company. Image: Ke-la.com.

The October sales thread also included a starting price: $20,000. By Nov. 3, that price had been reduced to $10,000. A review of abyss0’s posts to BreachForums reveals this user has offered to sell databases stolen in several dozen other breaches advertised over the past six months.

The apparent timeline of this breach suggests abyss0 gained access to Finastra’s file sharing system at least a week before the company says it first detected suspicious activity, and that the Nov. 7 activity cited by Finastra may have been the intruder returning to exfiltrate more data.

Maybe abyss0 found a buyer who paid for their early retirement. We may never know, because this person has effectively vanished. The Telegram account that abyss0 listed in their sales thread appears to have been suspended or deleted. Likewise, abyss0’s account on BreachForums no longer exists, and all of their sales threads have since disappeared.

It seems improbable that both Telegram and BreachForums would have given this user the boot at the same time. The simplest explanation is that something spooked abyss0 enough for them to abandon a number of pending sales opportunities, in addition to a well-manicured cybercrime persona.

In March 2020, Finastra suffered a ransomware attack that sidelined a number of the company’s core businesses for days. According to reporting from Bloomberg, Finastra was able to recover from that incident without paying a ransom.

This is a developing story. Updates will be noted with timestamps. If you have any additional information about this incident, please reach out to krebsonsecurity @ gmail.com or at protonmail.com.

Fintech Giant Finastra Investigating Data Breach

The financial technology firm Finastra is investigating the alleged large-scale theft of information from its internal file transfer platform, KrebsOnSecurity has learned. Finastra, which provides software and services to 45 of the world’s top 50 banks, notified customers of the security incident after a cybercriminal began selling more than 400 gigabytes of data purportedly stolen from the company.

London-based Finastra has offices in 42 countries and reported $1.9 billion in revenues last year. The company employs more than 7,000 people and serves approximately 8,100 financial institutions around the world. A major part of Finastra’s day-to-day business involves processing huge volumes of digital files containing instructions for wire and bank transfers on behalf of its clients.

On November 8, 2024, Finastra notified financial institution customers that on Nov. 7 its security team detected suspicious activity on Finastra’s internally hosted file transfer platform. Finastra also told customers that someone had begun selling large volumes of files allegedly stolen from its systems.

“On November 8, a threat actor communicated on the dark web claiming to have data exfiltrated from this platform,” reads Finastra’s disclosure, a copy of which was shared by a source at one of the customer firms.

“There is no direct impact on customer operations, our customers’ systems, or Finastra’s ability to serve our customers currently,” the notice continued. “We have implemented an alternative secure file sharing platform to ensure continuity, and investigations are ongoing.”

But its notice to customers does indicate the intruder managed to extract or “exfiltrate” an unspecified volume of customer data.

“The threat actor did not deploy malware or tamper with any customer files within the environment,” the notice reads. “Furthermore, no files other than the exfiltrated files were viewed or accessed. We remain focused on determining the scope and nature of the data contained within the exfiltrated files.”

In a written statement in response to questions about the incident, Finastra said it has been “actively and transparently responding to our customers’ questions and keeping them informed about what we do and do not yet know about the data that was posted.” The company also shared an updated communication to its clients, which said while it was still investigating the root cause, “initial evidence points to credentials that were compromised.”

“Additionally, we have been sharing Indicators of Compromise (IOCs) and our CISO has been speaking directly with our customers’ security teams to provide updates on the investigation and our eDiscovery process,” the statement continues. Here is the rest of what they shared:

“In terms of eDiscovery, we are analyzing the data to determine what specific customers were affected, while simultaneously assessing and communicating which of our products are not dependent on the specific version of the SFTP platform that was compromised. The impacted SFTP platform is not used by all customers and is not the default platform used by Finastra or its customers to exchange data files associated with a broad suite of our products, so we are working as quickly as possible to rule out affected customers. However, as you can imagine, this is a time-intensive process because we have many large customers that leverage different Finastra products in different parts of their business. We are prioritizing accuracy and transparency in our communications.

Importantly, for any customers who are deemed to be affected, we will be reaching out and working with them directly.”

On Nov. 8, a cybercriminal using the nickname “abyss0” posted on the English-language cybercrime community BreachForums that they’d stolen files belonging to some of Finastra’s largest banking clients. The data auction did not specify a starting or “buy it now” price, but said interested buyers should reach out to them on Telegram.

abyss0’s Nov. 7 sales thread on BreachForums included many screenshots showing the file directory listings for various Finastra customers. Image: Ke-la.com.

According to screenshots collected by the cyber intelligence platform Ke-la.com, abyss0 first attempted to sell the data allegedly stolen from Finastra on October 31, but that earlier sales thread did not name the victim company. However, it did reference many of the same banks called out as Finastra customers in the Nov. 8 post on BreachForums.

The original October 31 post from abyss0, where they advertise the sale of data from several large banks that are customers of a large financial software company. Image: Ke-la.com.

The October sales thread also included a starting price: $20,000. By Nov. 3, that price had been reduced to $10,000. A review of abyss0’s posts to BreachForums reveals this user has offered to sell databases stolen in several dozen other breaches advertised over the past six months.

The apparent timeline of this breach suggests abyss0 gained access to Finastra’s file sharing system at least a week before the company says it first detected suspicious activity, and that the Nov. 7 activity cited by Finastra may have been the intruder returning to exfiltrate more data.

Maybe abyss0 found a buyer who paid for their early retirement. We may never know, because this person has effectively vanished. The Telegram account that abyss0 listed in their sales thread appears to have been suspended or deleted. Likewise, abyss0’s account on BreachForums no longer exists, and all of their sales threads have since disappeared.

It seems improbable that both Telegram and BreachForums would have given this user the boot at the same time. The simplest explanation is that something spooked abyss0 enough for them to abandon a number of pending sales opportunities, in addition to a well-manicured cybercrime persona.

In March 2020, Finastra suffered a ransomware attack that sidelined a number of the company’s core businesses for days. According to reporting from Bloomberg, Finastra was able to recover from that incident without paying a ransom.

This is a developing story. Updates will be noted with timestamps. If you have any additional information about this incident, please reach out to krebsonsecurity @ gmail.com or at protonmail.com.

An Interview With the Target & Home Depot Hacker

In December 2023, KrebsOnSecurity revealed the real-life identity of Rescator, the nickname used by a Russian cybercriminal who sold more than 100 million payment cards stolen from Target and Home Depot between 2013 and 2014. Moscow resident Mikhail Shefel, who confirmed using the Rescator identity in a recent interview, also admitted reaching out because he is broke and seeking publicity for several new money making schemes.

Mikhail “Mike” Shefel’s former Facebook profile. Shefel has since legally changed his last name to Lenin.

Mr. Shefel, who recently changed his legal surname to Lenin, was the star of last year’s story, Ten Years Later, New Clues in the Target Breach. That investigation detailed how the 38-year-old Shefel adopted the nickname Rescator while working as vice president of payments at ChronoPay, a Russian financial company that paid spammers to advertise fake antivirus scams, male enhancement drugs and knockoff pharmaceuticals.

Mr. Shefel did not respond to requests for comment in advance of that December 2023 profile. Nor did he respond to reporting here in January 2024 that he ran an IT company with a 34-year-old Russian man named Aleksandr Ermakov, who was sanctioned by authorities in Australia, the U.K. and U.S. for stealing data on nearly 10 million customers of the Australian health insurance giant Medibank.

But not long after KrebsOnSecurity reported in April that Shefel/Rescator also was behind the theft of Social Security and tax information from a majority of South Carolina residents in 2012, Mr. Shefel began contacting this author with the pretense of setting the record straight on his alleged criminal hacking activities.

In a series of live video chats and text messages, Mr. Shefel confirmed he indeed went by the Rescator identity for several years, and that he did operate a slew of websites between 2013 and 2015 that sold payment card data stolen from Target, Home Depot and a number of other nationwide retail chains.

Shefel claims the true mastermind behind the Target and other retail breaches was Dmitri Golubov, an infamous Ukrainian hacker known as the co-founder of Carderplanet, among the earliest Russian-language cybercrime forums focused on payment card fraud. Mr. Golubov could not be reached for comment, and Shefel says he no longer has the laptop containing evidence to support that claim.

Shefel asserts he and his team were responsible for developing the card-stealing malware that Golubov’s hackers installed on Target and Home Depot payment terminals, and that at the time he was technical director of a long-running Russian cybercrime community called Lampeduza.

“My nickname was MikeMike, and I worked with Dmitri Golubov and made technologies for him,” Shefel said. “I’m also godfather of his second son.”

Dmitri Golubov, circa 2005. Image: U.S. Postal Investigative Service.

A week after breaking the story about the 2013 data breach at Target, KrebsOnSecurity published Who’s Selling Cards from Target?, which identified a Ukrainian man who went by the nickname Helkern as Rescator’s original identity. But Shefel claims Helkern was subordinate to Golubov, and that he was responsible for introducing the two men more than a decade ago.

“Helkern was my friend, I [set up a] meeting with Golubov and him in 2013,” Shefel said. “That was in Odessa, Ukraine. I was often in that city, and [it’s where] I met my second wife.”

Shefel claims he made several hundred thousand dollars selling cards stolen by Golubov’s Ukraine-based hacking crew, but that not long after Russia annexed Crimea in 2014 Golubov cut him out of the business and replaced Shefel’s malware coding team with programmers in Ukraine.

Golubov was arrested in Ukraine in 2005 as part of a joint investigation with multiple U.S. federal law enforcement agencies, but his political connections in the country ensured his case went nowhere. Golubov later earned immunity from prosecution by becoming an elected politician and founding the Internet Party of Ukraine, which called for free internet for all, the creation of country-wide “hacker schools” and the “computerization of the entire economy.”

Mr. Shefel says he stopped selling stolen payment cards after being pushed out of the business, and invested his earnings in a now-defunct Russian search engine called tf[.]org. He also apparently ran a business called click2dad[.]net that paid people to click on ads for Russian government employment opportunities.

When those enterprises fizzled out, Shefel reverted to selling malware coding services for hire under the nickname “Getsend“; this claim checks out, as Getsend for many years advertised the same Telegram handle that Shefel used in our recent chats and video calls.

Shefel acknowledged that his outreach was motivated by a desire to publicize several new business ventures. None of those will be mentioned here because Shefel is already using my December 2023 profile of him to advertise what appears to be a pyramid scheme, and to remind others within the Russian hacker community of his skills and accomplishments.

Shefel says he is now flat broke, and that he currently has little to show for a storied hacking career. The Moscow native said he recently heard from his ex-wife, who had read last year’s story about him and was suddenly wondering where he’d hidden all of his earnings.

More urgently, Shefel needs money to stay out of prison. In February, he and Ermakov were arrested on charges of operating a short-lived ransomware affiliate program in 2021 called Sugar (a.k.a. Sugar Locker), which targeted single computers and end-users instead of corporations. Shefel is due to face those charges in a Moscow court on Friday, Nov. 15, 2024. Ermakov was recently found guilty and given two years probation.

Shefel claims his Sugar ransomware affiliate program was a bust, and never generated any profits. Russia is known for not prosecuting criminal hackers within its borders who scrupulously avoid attacking Russian businesses and consumers. When asked why he now faces prosecution over Sugar, Shefel said he’s certain the investigation was instigated by  Pyotr “Peter” Vrublevsky — the son of his former boss at ChronoPay.

ChronoPay founder and CEO Pavel Vrublevsky was the key subject of my 2014 book Spam Nation, which described his role as head of one of Russia’s most notorious criminal spam operations.

Vrublevsky Sr. recently declared bankruptcy, and is currently in prison on fraud charges. Russian authorities allege Vrublevsky operated several fraudulent SMS-based payment schemes. They also accused Vrublevsky of facilitating money laundering for Hydra, the largest Russian darknet market at the time. Hydra trafficked in illegal drugs and financial services, including cryptocurrency tumbling for money laundering, exchange services between cryptocurrency and Russian rubles, and the sale of falsified documents and hacking services.

However, in 2022 KrebsOnSecurity reported on a more likely reason for Vrublevsky’s latest criminal charges: He’d been extensively documenting the nicknames, real names and criminal exploits of Russian hackers who worked with the protection of corrupt officials in the Russian Federal Security Service (FSB), and operating a Telegram channel that threatened to expose alleged nefarious dealings by Russian financial executives.

Shefel believes Vrublevsky’s son Peter paid corrupt cops to levy criminal charges against him after reporting the youth to Moscow police, allegedly for walking around in public with a loaded firearm. Shefel says the Russian authorities told the younger Vrublevsky that he had lodged the firearms complaint.

In July 2024, the Russian news outlet Izvestia published a lengthy investigation into Peter Vrublevsky, alleging that the younger son took up his father’s mantle and was responsible for advertising Sprut, a Russian-language narcotics bazaar that sprang to life after the Hydra darknet market was shut down by international law enforcement agencies in 2022.

Izvestia reports that Peter Vrublevsky was the advertising mastermind behind this 3D ad campaign and others promoting the Russian online narcotics bazaar Sprut.

Izvestia reports that Peter Vrublevsky is currently living in Switzerland, where he reportedly fled in 2022 after being “arrested in absentia” in Russia on charges of running a violent group that could be hired via Telegram to conduct a range of physical attacks in real life, including firebombings and muggings.

Shefel claims his former partner Golubov was involved in the development and dissemination of early ransomware strains, including Cryptolocker, and that Golubov remains active in the cybercrime community.

Meanwhile, Mr. Shefel portrays himself as someone who is barely scraping by with the few odd coding jobs that come his way each month. Incredibly, the day after our initial interview via Telegram, Shefel proposed going into business together.

By way of example, he suggested maybe a company centered around recovering lost passwords for cryptocurrency accounts, or perhaps a series of online retail stores that sold cheap Chinese goods at a steep markup in the United States.

“Hi, how are you?” he inquired. “Maybe we can open business?”

Change Healthcare Breach Hits 100M Americans

Change Healthcare says it has notified approximately 100 million Americans that their personal, financial and healthcare records may have been stolen in a February 2024 ransomware attack that caused the largest ever known data breach of protected health information.

Image: Tamer Tuncay, Shutterstock.com.

A ransomware attack at Change Healthcare in the third week of February quickly spawned disruptions across the U.S. healthcare system that reverberated for months, thanks to the company’s central role in processing payments and prescriptions on behalf of thousands of organizations.

In April, Change estimated the breach would affect a “substantial proportion of people in America.” On Oct 22, the healthcare giant notified the U.S. Department of Health and Human Resources (HHS) that “approximately 100 million notices have been sent regarding this breach.”

A notification letter from Change Healthcare said the breach involved the theft of:

-Health Data: Medical record #s, doctors, diagnoses, medicines, test results, images, care and treatment;
-Billing Records: Records including payment cards, financial and banking records;
-Personal Data: Social Security number; driver’s license or state ID number;
-Insurance Data: Health plans/policies, insurance companies, member/group ID numbers, and Medicaid-Medicare-government payor ID numbers.

The HIPAA Journal reports that in the nine months ending on September 30, 2024, Change’s parent firm United Health Group had incurred $1.521 billion in direct breach response costs, and $2.457 billion in total cyberattack impacts.

Those costs include $22 million the company admitted to paying their extortionists — a ransomware group known as BlackCat and ALPHV — in exchange for a promise to destroy the stolen healthcare data.

That ransom payment went sideways when the affiliate who gave BlackCat access to Change’s network said the crime gang had cheated them out of their share of the ransom. The entire BlackCat ransomware operation shut down after that, absconding with all of the money still owed to affiliates who were hired to install their ransomware.

A breach notification from Change Healthcare.

A few days after BlackCat imploded, the same stolen healthcare data was offered for sale by a competing ransomware affiliate group called RansomHub.

“Affected insurance providers can contact us to prevent leaking of their own data and [remove it] from the sale,” RansomHub’s victim shaming blog announced on April 16. “Change Health and United Health processing of sensitive data for all of these companies is just something unbelievable. For most US individuals out there doubting us, we probably have your personal data.”

It remains unclear if RansomHub ever sold the stolen healthcare data. The chief information security officer for a large academic healthcare system affected by the breach told KrebsOnSecurity they participated in a call with the FBI and were told a third party partner managed to recover at least four terabytes of data that was exfiltrated from Change by the cybercriminal group. The FBI did not respond to a request for comment.

Change Healthcare’s breach notification letter offers recipients two years of credit monitoring and identity theft protection services from a company called IDX. In the section of the missive titled “Why did this happen?,” Change shared only that “a cybercriminal accessed our computer system without our permission.”

But in June 2024 testimony to the Senate Finance Committee, it emerged that the intruders had stolen or purchased credentials for a Citrix portal used for remote access, and that no multi-factor authentication was required for that account.

Last month, Sens. Mark Warner (D-Va.) and Ron Wyden (D-Ore.) introduced a bill that would require HHS to develop and enforce a set of tough minimum cybersecurity standards for healthcare providers, health plans, clearinghouses and businesses associates. The measure also would remove the existing cap on fines under the Health Insurance Portability and Accountability Act, which severely limits the financial penalties HHS can issue against providers.

According to the HIPAA Journal, the biggest penalty imposed to date for a HIPPA violation was the paltry $16 million fine against the insurer Anthem Inc., which suffered a data breach in 2015 affecting 78.8 million individuals. Anthem reported revenues of around $80 billion in 2015.

A post about the Change breach from RansomHub on April 8, 2024. Image: Darkbeast, ke-la.com.

There is little that victims of this breach can do about the compromise of their healthcare records. However, because the data exposed includes more than enough information for identity thieves to do their thing, it would be prudent to place a security freeze on your credit file and on that of your family members if you haven’t already.

The best mechanism for preventing identity thieves from creating new accounts in your name is to freeze your credit file with Equifax, Experian, and TransUnion. This process is now free for all Americans, and simply blocks potential creditors from viewing your credit file. Parents and guardians can now also freeze the credit files for their children or dependents.

Since very few creditors are willing to grant new lines of credit without being able to determine how risky it is to do so, freezing your credit file with the Big Three is a great way to stymie all sorts of ID theft shenanigans. Having a freeze in place does nothing to prevent you from using existing lines of credit you may already have, such as credit cards, mortgage and bank accounts. When and if you ever do need to allow access to your credit file — such as when applying for a loan or new credit card — you will need to lift or temporarily thaw the freeze in advance with one or more of the bureaus.

All three bureaus allow users to place a freeze electronically after creating an account, but all of them try to steer consumers away from enacting a freeze. Instead, the bureaus are hoping consumers will opt for their confusingly named “credit lock” services, which accomplish the same result but allow the bureaus to continue selling access to your file to select partners.

If you haven’t done so in a while, now would be an excellent time to review your credit file for any mischief or errors. By law, everyone is entitled to one free credit report every 12 months from each of the three credit reporting agencies. But the Federal Trade Commission notes that the big three bureaus have permanently extended a program enacted in 2020 that lets you check your credit report at each of the agencies once a week for free.

Brazil Arrests ‘USDoD,’ Hacker in FBI Infragard Breach

Brazilian authorities reportedly have arrested a 33-year-old man on suspicion of being “USDoD,” a prolific cybercriminal who rose to infamy in 2022 after infiltrating the FBI’s InfraGard program and leaking contact information for 80,000 members. More recently, USDoD was behind a breach at the consumer data broker National Public Data that led to the leak of Social Security numbers and other personal information for a significant portion of the U.S. population.

USDoD’s InfraGard sales thread on Breached.

The Brazilian news outlet TV Globo first reported the news of USDoD’s arrest, saying the Federal Police arrested a 33-year-old man from Belo Horizonte. According to TV Globo, USDoD is wanted domestically in connection with the theft of data on Brazilian Federal Police officers.

USDoD was known to use the hacker handles “Equation Corp” and “NetSec,” and according to the cyber intelligence platform Intel 471 NetSec posted a thread on the now-defunct cybercrime community RaidForums on Feb. 22, 2022, in which they offered the email address and password for 659 members of the Brazilian Federal Police.

TV Globo didn’t name the man arrested, but the Portuguese tech news outlet Tecmundo published a report in August 2024 that named USDoD as 33-year-old Luan BG from Minas Gerais, Brazil. Techmundo said it learned the hacker’s real identity after being given a draft of a detailed, non-public report produced by the security firm CrowdStrike.

CrowdStrike did not respond to a request for comment. But a week after Techmundo’s piece, the tech news publication hackread.com published a story in which USDoD reportedly admitted that CrowdStrike was accurate in identifying him. Hackread said USDoD shared a statement, which was partially addressed to CrowdStrike:

A recent statement by USDoD, after he was successfully doxed by CrowdStrike and other security firms. Image: Hackread.com.

In August 2024, a cybercriminal began selling Social Security numbers and other personal information stolen from National Public Data, a private data broker in Florida that collected and sold SSNs and contact data for a significant slice of the American population.

Additional reporting revealed National Public Data had inadvertently published its own passwords on the Internet. The company is now the target of multiple class-action lawsuits, and recently declared bankruptcy. In an interview with KrebsOnSecurity, USDoD acknowledged stealing the NPD data earlier this year, but claimed he was not involved in leaking or selling it.

In December 2022, KrebsOnSecurity broke the news that USDoD had social-engineered his way into the FBI’s InfraGard program, an FBI initiative designed to build informal information sharing partnerships with vetted professionals in the private sector concerning cyber and physical threats to critical U.S. national infrastructure.

USDoD applied for InfraGard membership using the identity of the CEO of a major U.S. financial company. Even though USDoD listed the real mobile phone number of the CEO, the FBI apparently never reached the CEO to validate his application, because the request was granted just a few weeks later. After that, USDoD said he used a simple program to collect all of the contact information shared by more than 80,000 InfraGard members.

The FBI declined to comment on reports about USDoD’s arrest.

In a lengthy September 2023 interview with databreaches.net, USDoD told the publication he was a man in his mid-30s who was born in South America and who holds dual citizenship in Brazil and Portugal. Toward the end of that interview, USDoD said they were planning to launch a platform for acquiring military intelligence from the United States.

Databreaches.net told KrebsOnSecurity USDoD has been a regular correspondent since that 2023 interview, and that after being doxed USDoD made inquiries with a local attorney to learn if there were any open investigations or charges against him.

“From what the lawyer found out from the federal police, they had no open cases or charges against him at that time,” Databreaches.net said. “From his writing to me and the conversations we had, my sense is he had absolutely no idea he was in imminent danger of being arrested.”

When KrebsOnSecurity last communicated with USDoD via Telegram on Aug. 15, 2024, they claimed they were “planning to retire and move on from this,” referring to multiple media reports that blamed USDoD for leaking nearly three billion consumer records from National Public Data.

Less than four days later, however, USDoD was back on his normal haunt at BreachForums, posting custom exploit code he claimed to have written to attack recently patched vulnerabilities in a popular theme made for WordPress websites.

National Public Data Published Its Own Passwords

New details are emerging about a breach at National Public Data (NPD), a consumer data broker that recently spilled hundreds of millions of Americans’ Social Security Numbers, addresses, and phone numbers online. KrebsOnSecurity has learned that another NPD data broker which shares access to the same consumer records inadvertently published the passwords to its back-end database in a file that was freely available from its homepage until today.

In April, a cybercriminal named USDoD began selling data stolen from NPD. In July, someone leaked what was taken, including the names, addresses, phone numbers and in some cases email addresses for more than 272 million people (including many who are now deceased).

NPD acknowledged the intrusion on Aug. 12, saying it dates back to a security incident in December 2023. In an interview last week, USDoD blamed the July data leak on another malicious hacker who also had access to the company’s database, which they claimed has been floating around the underground since December 2023.

Following last week’s story on the breadth of the NPD breach, a reader alerted KrebsOnSecurity that a sister NPD property — the background search service recordscheck.net — was hosting an archive that included the usernames and password for the site’s administrator.

A review of that archive, which was available from the Records Check website until just before publication this morning (August 19), shows it includes the source code and plain text usernames and passwords for different components of recordscheck.net, which is visually similar to nationalpublicdata.com and features identical login pages.

The exposed archive, which was named “members.zip,” indicates RecordsCheck users were all initially assigned the same six-character password and instructed to change it, but many did not.

According to the breach tracking service Constella Intelligence, the passwords included in the source code archive are identical to credentials exposed in previous data breaches that involved email accounts belonging to NPD’s founder, an actor and retired sheriff’s deputy from Florida named Salvatore “Sal” Verini.

Reached via email, Mr. Verini said the exposed archive (a .zip file) containing recordscheck.net credentials has been removed from the company’s website, and that the site is slated to cease operations “in the next week or so.”

“Regarding the zip, it has been removed but was an old version of the site with non-working code and passwords,” Verini told KrebsOnSecurity. “Regarding your question, it is an active investigation, in which we cannot comment on at this point. But once we can, we will [be] with you, as we follow your blog. Very informative.”

The leaked recordscheck.net source code indicates the website was created by a web development firm based in Lahore, Pakistan called creationnext.com, which did not return messages seeking comment. CreationNext.com’s homepage features a positive testimonial from Sal Verini.

A testimonial from Sal Verini on the homepage of CreationNext, the Lahore, Pakistan-based web development firm that apparently designed NPD and RecordsCheck.

There are now several websites that have been stood up to help people learn if their SSN and other data was exposed in this breach. One is npdbreach.com, a lookup page erected by Atlas Data Privacy Corp. Another lookup service is available at npd.pentester.com. Both sites show NPD had old and largely inaccurate data on Yours Truly.

The best advice for those concerned about this breach is to freeze one’s credit file at each of the major consumer reporting bureaus. Having a freeze on your files makes it much harder for identity thieves to create new accounts in your name, and it limits who can view your credit information.

A freeze is a good idea because all of the information that ID thieves need to assume your identity is now broadly available from multiple sources, thanks to the multiplicity of data breaches we’ve seen involving SSN data and other key static data points about people.

Screenshots of a Telegram-based ID theft service that was selling background reports using hacked law enforcement accounts at USInfoSearch.

There are numerous cybercriminal services that offer detailed background checks on consumers, including full SSNs. These services are powered by compromised accounts at data brokers that cater to private investigators and law enforcement officials, and some are now fully automated via Telegram instant message bots.

In November 2023, KrebsOnSecurity wrote about one such service, which was being powered by hacked accounts at the U.S. consumer data broker USInfoSearch.com. This is notable because the leaked source code indicates Records Check pulled background reports on people by querying NPD’s database and records at USInfoSearch. KrebsOnSecurity sought comment from USInfoSearch and will update this story if they respond.

The point is, if you’re an American who hasn’t frozen their credit files and you haven’t yet experienced some form of new account fraud, the ID thieves probably just haven’t gotten around to you yet.

All Americans are also entitled to obtain a free copy of their credit report weekly from each of the three major credit bureaus. It used to be that consumers were allowed one free report from each of the bureaus annually, but in October 2023 the Federal Trade Commission announced the bureaus had permanently extended a program that lets you check your credit report once a week for free.

If you haven’t done this in a while, now would be an excellent time to order your files. To place a freeze, you’ll need to create an account at each of the three major reporting bureaus, EquifaxExperian and TransUnion. Once you’ve established an account, you should be able to then view and freeze your credit file. If you spot errors, such as random addresses and phone numbers you don’t recognize, do not ignore them. Dispute any inaccuracies you may find.

NationalPublicData.com Hack Exposes a Nation’s Data

A great many readers this month reported receiving alerts that their Social Security Number, name, address and other personal information were exposed in a breach at a little-known but aptly-named consumer data broker called NationalPublicData.com. This post examines what we know about a breach that has exposed hundreds of millions of consumer records. We’ll also take a closer look at the data broker that got hacked — a background check company founded by an actor and retired sheriff’s deputy from Florida.

On July 21, 2024, denizens of the cybercrime community Breachforums released more than 4 terabytes of data they claimed was stolen from nationalpublicdata.com, a Florida-based company that collects data on consumers and processes background checks.

The breach tracking service HaveIBeenPwned.com and the cybercrime-focused Twitter account vx-underground both concluded the leak is the same information first put up for sale in April 2024 by a prolific cybercriminal who goes by the name “USDoD.”

On April 7, USDoD posted a sales thread on Breachforums for four terabytes of data — 2.9 billion rows of records — they claimed was taken from nationalpublicdata.com. The snippets of stolen data that USDoD offered as teasers showed rows of names, addresses, phone numbers, and Social Security Numbers (SSNs). Their asking price? $3.5 million.

Many media outlets mistakenly reported that the National Public data breach affects 2.9 billion people (that figure actually refers to the number of rows in the leaked data sets). HaveIBeenOwned.com’s Troy Hunt analyzed the leaked data and found it is a somewhat disparate collection of consumer and business records, including the real names, addresses, phone numbers and SSNs of millions of Americans (both living and deceased), and 70 million rows from a database of U.S. criminal records.

Hunt said he found 137 million unique email addresses in the leaked data, but stressed that there were no email addresses in the files containing SSN records.

“If you find yourself in this data breach via HaveIBeenPwned.com, there’s no evidence your SSN was leaked, and if you’re in the same boat as me, the data next to your record may not even be correct.”

Nationalpublicdata.com publicly acknowledged a breach in a statement on Aug. 12, saying “there appears to have been a data security incident that may have involved some of your personal information. The incident appears to have involved a third-party bad actor that was trying to hack into data in late December 2023, with potential leaks of certain data in April 2024 and summer 2024.”

The company said the information “suspected of being breached” contained name, email address, phone number, social security number, and mailing address(es).

“We cooperated with law enforcement and governmental investigators and conducted a review of the potentially affected records and will try to notify you if there are further significant developments applicable to you,” the statement continues. “We have also implemented additional security measures in efforts to prevent the reoccurrence of such a breach and to protect our systems.”

Hunt’s analysis didn’t say how many unique SSNs were included in the leaked data. But according to researchers at Atlas Data Privacy Corp., there are 272 million unique SSNs in the entire records set.

Atlas found most records have a name, SSN, and home address, and that approximately 26 percent of those records included a phone number. Atlas said they verified 5,000 addresses and phone numbers, and found the records pertain to people born before Jan. 1, 2002 (with very few exceptions).

If there is a tiny silver lining to the breach it is this: Atlas discovered that a great many of the records related to people who are now almost certainly deceased. They found the average age of the consumer in these records is 70, and fully two million records are related to people whose date of birth would make them more than 120 years old today.

TWISTED HISTORY

Where did National Public Data get its consumer data? The company’s website doesn’t say, but it is operated by an entity in Coral Springs, Fla. called Jerico Pictures Inc. The website for Jerico Pictures is not currently responding. However, cached versions of it at archive.org show it is a film studio with offices in Los Angeles and South Florida.

The Florida Secretary of State says Jerico Pictures is owned by Salvatore (Sal) Verini Jr., a retired deputy with the Broward County Sheriff’s office. The Secretary of State also says Mr. Verini is or was a founder of several other Florida companies, including National Criminal Data LLC, Twisted History LLC, Shadowglade LLC and Trinity Entertainment Inc., among others.

Mr. Verini did not respond to multiple requests for comment. Cached copies of Mr. Verini’s vanity domain salvatoreverini.com recount his experience in acting (e.g. a role in the 80s detective drama B.L. Stryker with Burt Reynolds) and more recently producing dramas and documentaries for several streaming channels.

Sal Verini’s profile page at imdb.com.

Pivoting on the email address used to register that vanity domain, DomainTools.com finds several other domains whose history offers a clearer picture of the types of data sources relied upon by National Public Data.

One of those domains is recordscheck.net (formerly recordscheck.info), which advertises “instant background checks, SSN traces, employees screening and more.” Another now-defunct business tied to Mr. Verini’s email — publicrecordsunlimited.com — said it obtained consumer data from a variety of sources, including: birth, marriage and death records; voting records; professional licenses; state and federal criminal records.

The homepage for publicrecordsunlimited.com, per archive.org circa 2017.

It remains unclear how thieves originally obtained these records from National Public Data. KrebsOnSecurity sought comment from USDoD, who is perhaps best known for hacking into Infragard, an FBI program that facilitates information sharing about cyber and physical threats with vetted people in the private sector.

USDoD said they indeed sold the same data set that was leaked on Breachforums this past month, but that the person who leaked the data did not obtain it from them. USDoD said the data stolen from National Public Data had traded hands several times since it was initially stolen in December 2023.

“The database has been floating around for a while,” USDoD said. “I was not the first one to get it.”

USDoD said the person who originally stole the data from NPD was a hacker who goes by the handle SXUL. That user appears to have deleted their Telegram account several days ago, presumably in response to intense media coverage of the breach.

ANALYSIS

Data brokers like National Public Data typically get their information by scouring federal, state and local government records. Those government files include voting registries, property filings, marriage certificates, motor vehicle records, criminal records, court documents, death records, professional licenses, bankruptcy filings, and more.

Americans may believe they have the right to opt out of having these records collected and sold to anyone. But experts say these underlying sources of information — the above-mentioned “public” records — are carved out from every single state consumer privacy law. This includes California’s privacy regime, which is often held up as the national leader in state privacy regulations.

You see, here in America, virtually anyone can become a consumer data broker. And with few exceptions, there aren’t any special requirements for brokers to show that they actually care about protecting the data they collect, store, repackage and sell so freely.

In February 2023, PeopleConnect, the owners of the background search services TruthFinder and Instant Checkmate, acknowledged a breach affecting 20 million customers who paid the data brokers to run background checks. The data exposed included email addresses, hashed passwords, first and last names, and phone numbers.

In 2019, malicious hackers stole data on more than 1.5 billion people from People Data Labs, a San Francisco data broker whose people-search services linked hundreds of millions of email addresses, LinkedIn and Facebook profiles and more than 200 million valid cell phone numbers.

These data brokers are the digital equivalent of massive oil tankers wandering the coast without GPS or an anchor, because when they get hacked, the effect is very much akin to the ecological and economic fallout from a giant oil spill.

It’s an apt analogy because the dissemination of so much personal data all at once has ripple effects for months and years to come, as this information invariably feeds into a vast underground ocean of scammers who are already equipped and staffed to commit identity theft and account takeovers at scale.

It’s also apt because much like with real-life oil spills, the cleanup costs and effort from data spills — even just vast collections of technically “public” documents like the NPD corpus — can be enormous, and most of the costs associated with that fall to consumers, directly or indirectly.

WHAT SHOULD YOU DO?

Should you worry that your SSN and other personal data might be exposed in this breach? That isn’t necessary for people who’ve been following the advice here for years, which is to freeze one’s credit file at each of the major consumer reporting bureaus. Having a freeze on your files makes it much harder for identity thieves to create new accounts in your name, and it limits who can view your credit information.

The main reason I recommend the freeze is that all of the information ID thieves need to assume your identity is now broadly available from multiple sources, thanks to the multiplicity of data breaches we’ve seen involving SSN data and other key static data points about people.

But beyond that, there are numerous cybercriminal services that offer detailed background checks on consumers, including full SSNs. These services are powered by compromised accounts at data brokers that cater to private investigators and law enforcement officials, and some are now fully automated via Telegram instant message bots. Meaning, if you’re an American who hasn’t frozen their credit files and you haven’t yet experienced some form of new account fraud, the ID thieves probably just haven’t gotten around to you yet.

All Americans are also entitled to obtain a free copy of their credit report once a year from each of the three major credit bureaus, through the website annualcreditreport.com. If you haven’t done this in a while, now would be an excellent time to order your files (or just get one now, and then a report from a different bureau in 4-5 months, and so on).

Either way, review the reports and dispute any errors you may find. Identity theft and new account fraud is not a problem that gets easier to solve by letting it fester.

Mr. Verini probably didn’t respond to requests for comment because his company is now the subject of a class-action lawsuit (NB: the lawsuit also erroneously claims 3 billion people were affected). These lawsuits are practically inevitable now after a major breach, but they also have the unfortunate tendency to let regulators and lawmakers off the hook.

Almost every time there’s a major breach of SSN data, Americans are offered credit monitoring services. Most of the time, those services come from one of the three major consumer credit bureaus, the same companies that profit by compiling and selling incredibly detailed dossiers on consumers’ financial lives. The same companies that use dark patterns to trick people into paying for “credit lock” services that achieve a similar result as a freeze but still let the bureaus sell your data to their partners.

But class-actions alone will not drive us toward a national conversation about what needs to change. Americans currently have very few rights to opt out of the personal and financial surveillance, data collection and sale that is pervasive in today’s tech-based economy.

The breach at National Public Data may not be the worst data breach ever. But it does present yet another opportunity for this country’s leaders to acknowledge that the SSN has completely failed as a measure of authentication or authorization. It was never a good idea to use as an authenticator to begin with, and it is certainly no longer suitable for this purpose.

The truth is that these data brokers will continue to proliferate and thrive (and get hacked and relieved of their data) until Congress begins to realize it’s time for some consumer privacy and data protection laws that are relevant to life in the 21st century.

Low-Drama ‘Dark Angels’ Reap Record Ransoms

A ransomware group called Dark Angels made headlines this past week when it was revealed the crime group recently received a record $75 million data ransom payment from a Fortune 50 company. Security experts say the Dark Angels have been around since 2021, but the group doesn’t get much press because they work alone and maintain a low profile, picking one target at a time and favoring mass data theft over disrupting the victim’s operations.

Image: Shutterstock.

Security firm Zscaler ThreatLabz this month ranked Dark Angels as the top ransomware threat for 2024, noting that in early 2024 a victim paid the ransomware group $75 million — higher than any previously recorded ransom payment. ThreatLabz found Dark Angels has conducted some of the largest ransomware attacks to date, and yet little is known about the group.

Brett Stone-Gross, senior director of threat intelligence at ThreatLabz, said Dark Angels operate using an entirely different playbook than most other ransomware groups. For starters, he said, Dark Angels does not employ the typical ransomware affiliate model, which relies on hackers-for-hire to install malicious software that locks up infected systems.

“They really don’t want to be in the headlines or cause business disruptions,” Stone-Gross said. “They’re about making money and attracting as little attention as possible.”

Most ransomware groups maintain flashy victim leak sites which threaten to publish the target’s stolen data unless a ransom demand is paid. But the Dark Angels didn’t even have a victim shaming site until April 2023. And the leak site isn’t particularly well branded; it’s called Dunghill Leak.

The Dark Angels victim shaming site, Dunghill Leak.

“Nothing about them is flashy,” Stone-Gross said. “For the longest time, they didn’t even want to cause a big headline, but they probably felt compelled to create that leaks site because they wanted to show they were serious and that they were going to post victim data and make it accessible.”

Dark Angels is thought to be a Russia-based cybercrime syndicate whose distinguishing characteristic is stealing truly staggering amounts of data from major companies across multiple sectors, including healthcare, finance, government and education. For large businesses, the group has exfiltrated between 10-100 terabytes of data, which can take days or weeks to transfer, ThreatLabz found.

Like most ransom gangs, Dark Angels will publish data stolen from victims who do not pay. Some of the more notable victims listed on Dunghill Leak include the global food distribution firm Sysco, which disclosed a ransomware attack in May 2023; and the travel booking giant Sabre, which was hit by the Dark Angels in September 2023.

Stone-Gross said Dark Angels is often reluctant to deploy ransomware malware because such attacks work by locking up the target’s IT infrastructure, which typically causes the victim’s business to grind to a halt for days, weeks or even months on end. And those types of breaches tend to make headlines quickly.

“They selectively choose whether they want to deploy ransomware or not,” he said. “If they deem they can encrypt some files that won’t cause major disruptions — but will give them a ton of data — that’s what they’ll do. But really, what separates them from the rest is the volume of data they’re stealing. It’s a whole order of magnitude greater with Dark Angels. Companies losing vast amounts of data will pay these high ransoms.”

So who paid the record $75 million ransom? Bleeping Computer posited on July 30 that the victim was the pharmaceutical giant Cencora (formerly AmeriSourceBergen Corporation), which reported a data security incident to the U.S. Securities and Exchange Commission (SEC) on February 21, 2024.

The SEC requires publicly-traded companies to disclose a potentially material cybersecurity event within four days of the incident. Cencora is currently #10 on the Fortune 500 list, generating more than $262 billion in revenue last year.

Cencora did not respond to questions about whether it had made a ransom payment in connection with the February cybersecurity incident, and referred KrebsOnSecurity to expenses listed under “Other” in the restructuring section of their latest quarterly financial report (PDF). That report shows the company incurred costs of more than $30 million associated with the breach.

Cencora’s quarterly statement said the incident affected a standalone legacy information technology platform in one country and the foreign business unit’s ability to operate in that country for approximately two weeks.

Cencora’s 2024 1st quarter report documents a $30 million cost associated with a data exfiltration event in mid-February 2024.

In its most recent State of Ransomware report (PDF), security firm Sophos found the average ransomware payment had increased fivefold in the past year, from $400,000 in 2023 to $2 million. Sophos says that in more than four-fifths (82%) of cases funding for the ransom came from multiple sources. Overall, 40% of total ransom funding came from the organizations themselves and 23% from insurance providers.

Further reading: ThreatLabz ransomware report (PDF).

Researchers: Weak Security Defaults Enabled Squarespace Domains Hijacks

At least a dozen organizations with domain names at domain registrar Squarespace saw their websites hijacked last week. Squarespace bought all assets of Google Domains a year ago, but many customers still haven’t set up their new accounts. Experts say malicious hackers learned they could commandeer any migrated Squarespace accounts that hadn’t yet been registered, merely by supplying an email address tied to an existing domain.

Until this past weekend, Squarespace’s website had an option to log in via email.

The Squarespace domain hijacks, which took place between July 9 and July 12, appear to have mostly targeted cryptocurrency businesses, including Celer Network, Compound Finance, Pendle Finance, and Unstoppable Domains. In some cases, the attackers were able to redirect the hijacked domains to phishing sites set up to steal visitors’ cryptocurrency funds.

New York City-based Squarespace purchased roughly 10 million domain names from Google Domains in June 2023, and it has been gradually migrating those domains to its service ever since. Squarespace has not responded to a request for comment, nor has it issued a statement about the attacks.

But an analysis released by security experts at Metamask and Paradigm finds the most likely explanation for what happened is that Squarespace assumed all users migrating from Google Domains would select the social login options — such “Continue with Google” or “Continue with Apple” — as opposed to the “Continue with email” choice.

Taylor Monahan, lead product manager at Metamask, said Squarespace never accounted for the possibility that a threat actor might sign up for an account using an email associated with a recently-migrated domain before the legitimate email holder created the account themselves.

“Thus nothing actually stops them from trying to login with an email,” Monahan told KrebsOnSecurity. “And since there’s no password on the account, it just shoots them to the ‘create password for your new account’ flow. And since the account is half-initialized on the backend, they now have access to the domain in question.”

Sometime in the last 24 hours, Squarespace removed the ability for people to create an account with just an email address. That option was available when KrebsOnSecurity created a test Squarespace account on Saturday (it’s unclear whether Squarespace ever sent a confirmation email from that signup, but I still haven’t received one).

What’s more, Monahan said, Squarespace did not require email verification for new accounts created with a password.

“The domains being migrated from Google to Squarespace are known,” Monahan said. “It’s either public or easily discernible info which email addresses have admin of a domain. And if that email never sets up their account on Squarespace — say because the billing admin left the company five years ago or folks just ignored the email — anyone who enters that email@domain in the squarespace form now has full access to control to the domain.”

The researchers say some Squarespace domains that were migrated over also could be hijacked if attackers discovered the email addresses for less privileged user accounts tied to the domain, such as “domain manager,” which likewise has the ability to transfer a domain or point it to a different Internet address.

Squarespace says domain owners and domain managers have many of the same privileges, including the ability to move a domain or manage the site’s domain name server (DNS) settings.

Monahan said the migration has left domain owners with fewer options to secure and monitor their accounts.

“Squarespace can’t support users who need any control or insight into the activity being performed in their account or domain,” Monahan said. “You basically have no control over the access different folks have. You don’t have any audit logs. You don’t get email notifications for some actions. The owner doesn’t get email notification for actions taken by a ‘domain manager.’ This is absolutely insane if you’re used to and expecting the controls Google provides.”

The researchers have published a comprehensive guide for locking down Squarespace user accounts, which urges Squarespace users to enable multi-factor authentication (disabled during the migration).

“Determining what emails have access to your new Squarespace account is step 1,” the help guide advises. “Most teams DO NOT REALIZE these accounts even exist, let alone theoretically have access.”

The guide also recommends removing unnecessary Squarespace user accounts, and disabling reseller access in Google Workspace.

“If you bought Google Workspace via Google Domains, Squarespace is now your authorized reseller,” the help document explains. “This means that anyone with access to your Squarespace account also has a backdoor into your Google Workspace unless you explicitly disable it by following the instructions here, which you should do. It’s easier to secure one account than two.”

Researchers: Weak Security Defaults Enabled Squarespace Domains Hijacks

At least a dozen organizations with domain names at domain registrar Squarespace saw their websites hijacked last week. Squarespace bought all assets of Google Domains a year ago, but many customers still haven’t set up their new accounts. Experts say malicious hackers learned they could commandeer any migrated Squarespace accounts that hadn’t yet been registered, merely by supplying an email address tied to an existing domain.

Until this past weekend, Squarespace’s website had an option to log in via email.

The Squarespace domain hijacks, which took place between July 9 and July 12, appear to have mostly targeted cryptocurrency businesses, including Celer Network, Compound Finance, Pendle Finance, and Unstoppable Domains. In some cases, the attackers were able to redirect the hijacked domains to phishing sites set up to steal visitors’ cryptocurrency funds.

New York City-based Squarespace purchased roughly 10 million domain names from Google Domains in June 2023, and it has been gradually migrating those domains to its service ever since. Squarespace has not responded to a request for comment, nor has it issued a statement about the attacks.

But an analysis released by security experts at Metamask and Paradigm finds the most likely explanation for what happened is that Squarespace assumed all users migrating from Google Domains would select the social login options — such “Continue with Google” or “Continue with Apple” — as opposed to the “Continue with email” choice.

Taylor Monahan, lead product manager at Metamask, said Squarespace never accounted for the possibility that a threat actor might sign up for an account using an email associated with a recently-migrated domain before the legitimate email holder created the account themselves.

“Thus nothing actually stops them from trying to login with an email,” Monahan told KrebsOnSecurity. “And since there’s no password on the account, it just shoots them to the ‘create password for your new account’ flow. And since the account is half-initialized on the backend, they now have access to the domain in question.”

Sometime in the last 24 hours, Squarespace removed the ability for people to create an account with just an email address. That option was available when KrebsOnSecurity created a test Squarespace account on Saturday (it’s unclear whether Squarespace ever sent a confirmation email from that signup, but I still haven’t received one).

What’s more, Monahan said, Squarespace did not require email verification for new accounts created with a password.

“The domains being migrated from Google to Squarespace are known,” Monahan said. “It’s either public or easily discernible info which email addresses have admin of a domain. And if that email never sets up their account on Squarespace — say because the billing admin left the company five years ago or folks just ignored the email — anyone who enters that email@domain in the squarespace form now has full access to control to the domain.”

The researchers say some Squarespace domains that were migrated over also could be hijacked if attackers discovered the email addresses for less privileged user accounts tied to the domain, such as “domain manager,” which likewise has the ability to transfer a domain or point it to a different Internet address.

Squarespace says domain owners and domain managers have many of the same privileges, including the ability to move a domain or manage the site’s domain name server (DNS) settings.

Monahan said the migration has left domain owners with fewer options to secure and monitor their accounts.

“Squarespace can’t support users who need any control or insight into the activity being performed in their account or domain,” Monahan said. “You basically have no control over the access different folks have. You don’t have any audit logs. You don’t get email notifications for some actions. The owner doesn’t get email notification for actions taken by a ‘domain manager.’ This is absolutely insane if you’re used to and expecting the controls Google provides.”

The researchers have published a comprehensive guide for locking down Squarespace user accounts, which urges Squarespace users to enable multi-factor authentication (disabled during the migration).

“Determining what emails have access to your new Squarespace account is step 1,” the help guide advises. “Most teams DO NOT REALIZE these accounts even exist, let alone theoretically have access.”

The guide also recommends removing unnecessary Squarespace user accounts, and disabling reseller access in Google Workspace.

“If you bought Google Workspace via Google Domains, Squarespace is now your authorized reseller,” the help document explains. “This means that anyone with access to your Squarespace account also has a backdoor into your Google Workspace unless you explicitly disable it by following the instructions here, which you should do. It’s easier to secure one account than two.”